Who We Are

About Us

A city is its people.

Founded by a group of passionate individuals in 2011, Synapcity works to amplify the voices of the people of Ottawa.

We bring people and institutions together and give them the tools to make our city more beautiful, more diverse and more prosperous for all.

At Synapcity, we believe that overcoming our city’s challenges brings it closer to reaching its full potential. When this happens, citizens move closer to reaching their own.

Our Story

In 2011, inspired by a visit to Citizens Academy in Syracuse, New York, Manjit Basi and Ken Victor convened a small group of people made up of Caroline Andrew, Maureen Molot and Judith Maxwell.

They all shared a vision for Ottawa, that of inspiring progressive dialogue for positive change between the City, its people and civil society, and of a healthy and happy city where people collaborate, share ideas and take action to make it better.

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2011

Birth of Citizens Academy (former name)

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2013

Launch of marquee program – Civics Boot Camp

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2016

Rebrand to Synapcity – “the synapses of the city”

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2021

Celebrating 10 years in the community

Synapcity is a non-profit organization, incubated since 2013 by the Social Planning Council of Ottawa (SPCO), a registered charitable organization (107987208 RR 0001).

 

Our Team

Nicholas Harrison, board chair

Nicholas Harrison, board chair

Nick loves making great things bigger and is fascinated by public policy and community building. A graduate of the Ivey Business School at Western University, he currently serves as an associate at two venture capital firms – True North Fund and BreakawayGrowth Fund. A former actor at Kanata Theatre, Bell High School and in the Ottawa Fringe Festival, Nicholas launched his own company Trivial Theatre while at school in London, Ontario. He likes to be involved wherever he can bring value, whether it’s strategy, fundraising or operations.

 

Susan Johnston, board member

Susan Johnston, board member

Susan is passionate about dialogue and in creating new spaces for people to learn and collaborate on topics they care about. Susan is a federal public servant based at the Treasury Board of Canada Secretariat. She has had the privilege of hosting radio programs on CKCU FM in Ottawa since 1999. She has worked with Community Mediation Ottawa and the Canadian Institute for Conflict Resolution to help people and groups strengthen their capacity to talk through and learn from their differences. In 2014, she co-founded Ottawa (de)tours, a social enterprise with a mandate to help people explore and discuss all things Ottawa.

Glennys Egan, board member

Glennys Egan, board member

Glennys is a partnership builder and strategic communicator who is passionate about bringing people together for impact. Before joining the federal public service in 2020, she spent nearly a decade working on social innovation initiatives across Canada, East Africa, and at the global level. Glennys has been an active contributor to the Ottawa community through organizations like Horizon Ottawa and JustChange Ottawa, and as a board member for the Ottawa Rape Crisis Centre and Arc Poetry Magazine. She holds a Master of Arts in Political Economy from Carleton University.

Riyaz Basi, board member

Riyaz Basi, board member

Riyaz is a skilled program manager with nearly 10 years of experience in the not-for-profit sector strategically designing, implementing, and evaluating impactful programs that build capacity and drive change. Her work is informed by a deep commitment to innovation, collaboration, and continuous learning, inspiring teams to achieve meaningful results. Originally from Ottawa, Riyaz has been lucky to have also lived in Montreal, Vancouver, Waterloo and Haiti. With a Masters degree in Peace and Conflict Studies, Riyaz is a peacebuilder at heart, believing in the transformative power of dialogue and communication to bridge divides and connect communities.

Dan Monafu, board member

Dan Monafu, board member

Dan Monafu is an Ottawa-based community builder, serial small business owner, and federal public servant. At the local community level, Dan has started a number of initiatives, including: Soup Ottawa, a participatory micro-grant event held seasonally which, over a half decade, has brought together more than 2,500 people to fund worthwhile community-benefit projects; Ottawa (de)tours, which used the walking tour model to invite Canadians to critically think about complex issues shaping Canada; and Ottawa Civic Tech, a community group of individuals working to strengthen civics and who think policy, technology and inspiration can solve tough problems and make communities better. Dan also serves on a number of Board of Director roles, including with Matthew House Ottawa and CSArt Ottawa.

Christine Franklin, board member

Christine Franklin, board member

Christine Franklin is a lawyer and former federal public servant with 30+ years experience in the areas of intellectual property and innovation policy. On the community front, she is a co-founder of iGenOttawa, a grassroots initiative established to promote the value of intergenerational connections. It has teamed up with a range of community partners to bring different generations together, including an Intergenerational Gathering Bench project with the Ottawa Tool Library and Ottawa Community Housing. She also founded Impact Hours, a free service to provide individuals with easy access to Ottawa non-profits offering volunteer opportunities to share one’s time, interests and skills with another generation. Christine holds B.Sc.(physics) and LL.B. degrees from Dalhousie University and is a member of the Law Society of Ontario. 

Sharif Virani, board member

Sharif Virani, board member

Sharif Virani is an environmental scientist with a rebellious right-brain. He has a background in media and technology and has had experience working on creative and engaging advocacy campaigns at the government, industry and non-profit levels. His past experience in e-commerce, SME growth marketing, public advocacy/education and corporate relations, has developed into a capacity for evolving plans and campaigns aimed at achieving measurable results in the tri-sectoral implementation of targeted digital and social media strategies.

More recently he has refocused his career towards development focused specifically on projects/initiatives designed for measurable maximum social impact and geared towards more effective, sustainable and affordable solutions for the intended end-users. 

 

Sharon Diamond, board member

Sharon Diamond, board member

Sharon Diamond is passionate about supporting the community where she lives, works, and raises her family. For the last two decades, Sharon has been working in Ottawa’s non-profit sector, holding roles in fundraising, events and community development within a wide range of organizations including the Soloway Jewish Community Centre, United Way Eastern Ontario, Ottawa Arts Council, Jewish National Fund of Canada, and currently with the Ottawa Board of Trade.

As a volunteer, Sharon has dedicated her time on granting committees, helping with food banks, and community-based events. Through her extensive experience, Sharon has seen firsthand how important collaboration and partnerships are to address obstacles and overcome barriers and knows that the biggest changes come from the ground-up.

 

Esther Jasmann, board member

Esther Jasmann, board member

Esther is a long time Ottawa resident current working in sustainability funding with a passion for cities, placemaking, and civic engagement. With a Master’s in Carbon Management, they bring a deep understanding of climate solutions and urban sustainability to their work, helping organizations secure the resources they need to build more resilient and inclusive communities.

With volunteer experience on Parliament Hill and a background in political science, Esther is committed to democratic engagement and policy that reflects the needs of local communities. Based in Ottawa, they are particularly driven to celebrate the city’s diverse neighbourhoods and connect citizens through collaborative, place-based initiatives that strengthen civic pride and participation.

 

Victoria Williston, Board Member

Victoria Williston, Board Member

Victoria Williston is a strategic communicator and two-time RTDNA award-winning former journalist, recognized for excellence in live news special events. With over a decade in broadcast media—culminating as News Director at CityNews Ottawa—Victoria now leads communications for the ByWard Market District Authority. She specializes in public affairs and media relations, and drives placemaking projects, brand storytelling, and high-impact campaigns. A strong advocate for inclusive language and representation, Victoria believes these principles are essential for fostering trust, engagement, and long-term organizational success. She brings a deep passion for city building, has taught at Algonquin College, and mentors emerging professionals in media and civic engagement.

 

 

Past and Present Collaborators

Judy Watling

Judy Watling

Judy spent 31 years in the federal public service, where she had the opportunity to work on many different areas of public policy that affect the lives of Canadians. Judy was very fortunate to have the privilege to spend four years at Canadian Policy Research Networks, doing research on public engagement and leading national dialogues with randomly recruited citizens on a variety of public policy issues. All this work helped to shape Judy’s strong belief that respectful, meaningful dialogue that engages people with different perspectives results in better public policies and programs and is necessary to get stronger communities.

Aaron G. Burry

Aaron G. Burry

Aaron Burry is a bilingual executive who brings a diverse background leading organizations of all sizes in the private, health and municipal sectors.  Through periods of significant growth, financial challenges, complex change, and transformation, he has shown great strength in leading organizations to new heights. His career has been spent focusing on turning objectives into successful results by building forward-thinking, responsive, client-driven, transparent and financially-sustainable organizations. As a long-time supporter of Synapcity, he passionately believes in the value of city-building and civic involvement, and of making Ottawa a city of highly engaged residents.

Laurel Mackenzie

Laurel Mackenzie

Laurel brings extensive experience in the non-profit sector, having served in health and social services for well over two decades. A long-time resident of Ottawa, her outreach has extended all across the province and introduced her to many of the challenges facing urban and rural communities. Dedicated to the cause of Ottawa’s most vulnerable populations, she has mastered the art of collaboration and partnership for the sake of organizational success, positioning herself as a true community leader. Laurel is currently working to support youth living with complex mental health and behavioural needs.

Laine Johnson

Laine Johnson

An experienced leader of teams with a demonstrated history of growing social innovation programs and engaging diverse thinkers and doers, Laine Johnson is currently the Director of Tenant and Community Engagement at the Centretown Citizens Ottawa Corporation and is running for City Council in College Ward. Laine holds a Master of Philanthropy and Non-Profit Leadership from Carleton University and is a loyal Ottawa resident with a killer work ethic and unparalleled passion for organizational health and development in the non-profit sector.

Stephane Pressault

Stephane Pressault

Born and raised in Ottawa, Stephane has grown roots in this city he loves and where he’s chosen to settle with a family of his own. He first came to Synapcity with a background in ethics and philosophy and an experience in civic education, consulting for various projects in Ottawa and across Canada. Stephane specializes in civic literacy, curriculum design, public engagement and community resilience, and has been volunteering on many initiatives at the community level. A great thinker, he enjoys a good debate, especially if it relates to “the commons” or placemaking.

Founders

Ken Victor

Ken Victor

Ken Victor has had a varied career in both education and organizational development. He taught English for five years in Syracuse Universitys degree-granting prison education program. He worked with Outward Bound for fifteen years in the U.S. and Canada, where he directed its Professional Development Program. That experience led Ken to a corporate career in leadership development, learning design & facilitation, and team effectiveness. His passion for civic engagement was sparked by his years as a lead facilitator for Leadership Ottawa. A poet, Ken is the author of the collection We Were Like Everyone Else (Cormorant Books).

Judith Maxwell

Judith Maxwell

Building on her experience as one of Canada’s pioneers in deliberative dialogues in the early 2000s, Judith Maxwell is committed to creating opportunities for unaffiliated citizens to develop their voice on issues important to the well-being of Ottawans. Her own voice has made a difference on a range of social and economic policy issues since the 1970s. She was the Founding President of Canadian Policy Research Networks [CPRN] and Chair of the Economic Council of Canada. She has worked as a consultant and a journalist, and has served on the Board of Directors of several large Canadian companies. Since retiring in 2005, she has been actively volunteering in the Ottawa community.

 

Manjit Basi

Manjit Basi

For the past 35 years, Manjit Basi has been a founder, entrepreneur, coach, learning facilitator, advisor, and consultant in the business, voluntary, and government sectors. She is skilled at weaving disparate pieces into strategic coherency and fostering generative thinking. She believes that the wisdom of the room is far greater than any one individual. Manjit has served as Board Member of the Ottawa Community Foundation, Leadership Ottawa, the Ottawa Community Loan Fund, Immigrant Women Services Ottawa and others, and is currently Chair of the Harry P. Ward Foundation and the Telus Ottawa Community Board.

CAROLINE ANDREW

CAROLINE ANDREW

After 40 years doing urban research to help build inclusive cities for women and girls in all their diversity, Caroline Andrew retired as Director of the Centre on Governance at the University of Ottawa in 2020. A major contribution of hers was Youth Futures involving the City of Ottawa, Ottawa Community Housing, the Ottawa post-secondary sector and many community agencies. Caroline also implemented the Equity and Inclusion Lens along with the City for all Women Initiative, the City of Ottawa and the Ottawa Local Immigration Partnership (OLIP), and was involved in many community boards, including the Community Foundation of Ottawa, the Lowertown Community Resource Centre, the Catholic Centre for Immigrants, and Synapcity. She received the Order of Ottawa in 2013, and the Order of Canada in 2014.

Maureen molot

Maureen molot

Maureen Appel Molot is a Professor Emeritus and former director of The Norman Paterson School of International Affairs (NPSIA), at Carleton University in Ottawa Canada. She retired from Carleton at the end of June 2007. She has a BA and MA from McGill University and a PhD. from
the University of California at Berkeley. Her research focused on a number of areas, including the auto industry in North America, Canada-US economic relations, the North American Free Trade Agreement, and Canadian foreign economic policy. She has been fortunate to have held a number of positions in the voluntary sector, among them President of the Ottawa Vaad Ha’Ir, Chair and a 13-year board member of the Community Foundation of Ottawa, and a member of the board of Community Foundations of Canada.

 

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Through our civic engagement programs, passionate citymakers are empowered to make change.