We love working with open-minded, kind-hearted people. Here are some who make our work possible.


Our work is with and for the people of Ottawa. When our city engages its people, it competes with the best cities on the planet.

The Team

Laine Johnson, Executive Director

Laine is a devoted long-time resident of Ottawa and deeply committed to creating equity and partnership in city-building. As an inaugural graduate of the Masters of Philanthropy and Non-Profit Leadership at Carleton University, Laine brings a theoretically grounded strategic lens to her work. Never one to shy away from a challenge, Laine celebrates divergent thinking and is particularly attentive to emergent approaches and solutions. A natural leader, Laine has grown up in Ottawa’s non-profit sector, applying her leadership and partnership development skills to the arts and culture sector, community health and resource centres, seniors services, and public policy. Laine is...

Stephane Pressault, Program Manager

Born and raised in Ottawa, Stephane has grown roots in this city and has been passionate about its growth. Growing up French Canadian in Ottawa gave him a first hand opportunity to see the increasing diversity and multiculturalism in the city. For several years, Stephane has been an active community organizer and educator in Ottawa and across Canada. He has consulted for various national and local organizations. In 2014, he completed an M.A. In Public Ethics at Saint Paul University. Stephane specializes in civic literacy education and curriculum design, civic engagement training, and community resilience and capacity building. He continues...

Nickie Shobeiry, Communications Manager

After working as a writer and editor in the UK, Nickie moved to Ottawa, and immediately became dedicated to its vibrant community. An English graduate from the University of Exeter, Nickie has worked with various UK-based newspapers and magazines, reporting on arts and culture. Now, she focuses her writing and strategic planning skills on community engagement and empowerment.

Taylor Howarth, Community Manager

Taylor is a graduate of the Master of Social Work program at Carleton University, where she was also the Graduate Students' Association Vice President Finance for two years before arriving at Synapcity. Taylor has a passion for civic engagement and community development which has lead her towards projects and causes that seek to make positive change on a local to international scale. She is excited to be working with Synapcity to build a better Ottawa by supporting the amazing placemaking and citymaking initiatives of the organization.

The Board

Caroline Andrew

Caroline Andrew is the Director of the Centre on Governance at the University of Ottawa. The Centre does community-based research linking research needs in the community to University researchers, both students and professors. The Centre also tries to connect University resources (students, meeting rooms) to the needs in the community. Caroline is involved in a number of community organizations and projects, from Youth Futures, the City for All Women Initiative to Women in Cities International. These involvements have given Caroline a strong sense of the importance of bringing people together from a wide range of sectors to learn from one...

Aaron G. Burry

An accomplished bilingual executive who brings a diverse background and proven track record leading large, medium, and small organizations in the private, health and municipal sectors through periods of significant growth, financial challenges, complex change, and transformations. With an established track record as top performer for well over 2 decades, turns objectives into results by building forward thinking organizations that are responsive, client service driven, transparent, and financially sustainable. An exceptional leader, passionate and persuasive communicator, relationship builder, and negotiator who can foster innovation and is able to advance priorities and who understands the imperative of leveraging all existing opportunities....

Yancy Craig

Originally from Hamilton, Ontario, Yancy has a long history in the National Capital Region having lived in Ottawa for over 30 years. With a background in public policy, with expertise in social, economic, strategic policy, including social innovation, Yancy brings passion, curiosity and a positive outlook to addressing challenges. Yancy is a great believer in the power of people to make positive change in their communities and looks forward to working with the organization to engage his fellow citizens in making meaningful social change.

James Hanington

James is the CEO of Stiff, an Ottawa-based communications company that serves clients in Canada and across the globe. Having spent seven years heading the Asia office in Shanghai prior to assuming his current role, in 2014 he transformed Stiff from a group of writers into a full-service branding, marketing and communications agency. James has a deep understanding of communications strategy and a strong background in brand experience. He has a keen talent for getting into the minds of clients’ prospective audiences and then creating traditional and digital communications products that excite and motivate those audiences to think and act...

Judith Maxwell

Judith Maxwell was the Founding President of Canadian Policy Research Networks [CPRN] and Chair of the Economic Council of Canada. She has worked as a consultant and as a journalist, and has served on the Board of Directors of several large Canadian companies. Since she retired in 2005, she has been involved in the Ottawa community as a volunteer at the Community Foundation of Ottawa and other charities. While at CPRN, Judith was one of the pioneers in deliberative dialogues that give unaffiliated citizens a voice in public policy discussion. That experience convinced her that citizens have a vital role...

Ken Victor

Ken is a partner in the Edgework Leadership Group where he focuses on leadership development and facilitation in the private sector. His involvement with engaged citizens began when he was invited to serve as the lead facilitator for Leadership Ottawa’s nine month leadership journey, an experience that fostered his commitment to support citizen engagement. His experience with organizations has run the gamut from coaching senior executives in storytelling, facilitating policy conversations for think tanks, and hosting innovation charrettes for technology companies. Kens’ involvement with designing leadership development programs has received national awards from both the Canadian and the American Society...

Judy Watling

Judy spent 31 years in the federal public service, where she had the opportunity to work on many different areas of public policy that affect the lives of Canadians. Judy was very fortunate to have the privilege to spend four years at Canadian Policy Research Networks, doing research on public engagement and leading national dialogues with randomly recruited citizens on a variety of public policy issues. All this work helped to shape Judy's strong belief that respectful, meaningful dialogue that engages people with different perspectives, results in better public policies and programs, improves social capital and is necessary for stronger...


Tyler Boyce

Tyler Boyce works as a Public Health Researcher at the University of Ottawa, and as a Communications and Marketing Officer at Stima Sacco Society, contributing innovative project ideas, such as outreach and member education through his production of animated videos. Tyler has also worked as a Development Consultant at Amani Orphanage (Tanzania), and as a Political Analyst for non-profit Broederlijk Delen (Belgium), which specializes in improving the living conditions of rural communities in Africa and Latin America. Today, Tyler is a Board Member of Max Ottawa, and a facilitator at Synapcity.

Laura Carter

Laura first moved to Ottawa in 2001, and has left and returned to the city 3 times since then! Laura has a B.Ed. and experience teaching people from ages 3 to adult in Ottawa, Halifax, and the UK. She's worked as a Heritage Interpreter at the Canadian Museum of Immigration at Pier 21 in Halifax. When not facilitating with the Synapcity team, she reads and writes about history, explores museums, tap dances, and knits.

Christine Earnshaw

Christine has 20 years experience working in international and community development in the areas of education, literacy and the environment. Driven by an interest to make Ottawa more liveable, equitable and sustainable, she seeks collaborations with others to catalyze ideas into action. In 2014, Christine co-founded Tree Fest Ottawa, an Ottawa-based nonprofit that celebrates trees and engages the public on the importance of the urban forest. Since 2015, she has been on the Board of Directors of the Parkdale Food Centre, a progressive food centre in Ottawa. This is her second year working with Synapcity as Project Lead for 100in1Day.

Rasha B. Kaba

Rasha B. Kaba is a humanitarian worker, a trainer in non-violent communications and third-party neutrality, and is now also a facilitator with Synapcity. A newcomer to Ottawa, and fluent in English and Arabic, Rasha is passionate about building a better life and future in peace, working with conflict, community engagement, and minorities. She has over five years of experience working with a large NGO in Syria, and has strong knowledge of program management, ME, refugee settlement, project management, and more.

Mary Pat MacKinnon

Mary Pat is a seasoned engagement professional, with a large portfolio of projects, dealing with complex issues at the community, regional, national and international levels. She has experience and expertise in management, policy, government affairs, writing, facilitation, and stakeholder, public and community engagement. She writes and presents on the theory and practice of engagement and social change for diverse audiences at home and abroad. She has led many engagement projects (public, stakeholder, member, employee and community) across the policy landscape. With expertise in government affairs, policy and research, she served as the first director of Canadian Policy Research Networks’ Public...

Moh Mousa

Moh is an Ottawa native, born and raised, who has always been passionate about seeing his community flourish and grow. Prior to joining Synapcity, Moh graduated with a degree in Conflict Studies and Human Rights from the University of Ottawa, and spent time working for an international NGO in the West Bank city of Nablus where he worked on various psychosocial programs for internally displaced refugees. Upon returning to Ottawa, Moh joined Big Brothers Big Sisters of Ottawa as a Mentoring Coordinator and now works as a facilitator for Synapcity

Melissa Poon

Originally from Toronto, Melissa moved to Ottawa to pursue her undergraduate studies and was quickly charmed by the capital city. Active in various local arts organizations, she is proud to play a role in building communities that are based on shared passions and interests but also bring together diverse backgrounds and experiences.

Ingrid Richter, Partner, Threshold Associates

Ingrid has 35 years of experience in leadership development focused on government, non-profit and business settings. She is particularly interested in supporting the development of change agents who are working on social development and change in many different settings. As executive-in-residence at Telfer she develops and delivers leadership programs for a wide variety of clients in the private, non-profit and health and public sector. As a partner in Threshold Associates, she has done many international projects supporting leadership development, multi-stakeholder engagement, organizational learning, and capacity-building. Ingrid is deeply appreciated by her clients for her humour as well as her profound...

Anqi Shen

Anqi Shen is a journalist and digital media professional. She covers higher education for University Affairs magazine and also writes about art, film and social justice. She has an abiding interest in the non-profit sector and is a volunteer board member for Carty House, a first home and helping hand for refugee women in Ottawa, and a member of the Ottawa Art Gallery’s youth advisory council, Départ.

Ariela Summit

Ariela is an enthusiastic Ottawa transplant who loves this city's green space, and values its diversity. She supports new Syrian immigrants with the Ottawa Centre Refugee Resettlement Group, sings in a choir for immigrants and refugees, and leads yoga classes for new Canadians. At the Green Municipal Fund, she works with cities across Canada to lower greenhouse gas emissions, reduce water and waste, and promote sustainable land use while providing core services for residents.

Jennifer Shepherd Principal, Living Tapestries

Jennifer Shepherd asks leaders generative questions to think clearly and make wise decisions in a heartbeat. Drawing on over 15 years of facilitation and systems change work, she helps leaders clearly focus on what matters, explain complicated ideas with ease, develop coherent approaches to engage with partners, and grow their business or change initiative with confidence to solve the complex puzzles of our time. Jennifer is an IAF Certified Professional Facilitator who loves to drum and walk the world in wonder.

Suzanne Taschereau, Organization Development Specialist

Suzanne Taschereau is a fluently bilingual adult learning and organization development specialist with more than 30 years of experience in public, not for profit and community-based organizations in Canada and in over 20 countries of the developing world. She is animated by a passion for building strong and inclusive communities through learning, dialogue, collective action and leadership development.

Many wonderful contributors

Synapcity's activities have been shaped together with the collaboration of over 100 Ottawans from across the city. Thank you to all those who took, and continue to take time to provide advice and assistance.

support group

Katherine Graham

Senior Advisor to the President and Provost at Carleton University


Ginette Gratton

TV Host and Co-Producer, Rogers TV


Eli Fathi

Chief Executive Officer, Mindbridge, Ai


Jane Hilderman

Executive Director, Samara Canada


Kwende Kefentse

Municipal Government, Music and Public Speaking

Ethan Kent

Senior Vice President, Project for Public Places


Maureen Molot



Carl Nicholson

Executive Director, Catholic Immigration Centre


Robert Plitt

Executive Director, Evergreen CityWorks

Dianne Urquhart

Executive Director, Social Planning Council of Ottawa


Jonathan Rose

Associate Professor, Queen’s University


Maryam Sheidafar

Project Manager Consultant


Shauna Sylvester

Director of the SFU Centre for Dialogue

Our History

In 2011, a small group of people got together who shared the same vision for Ottawa—a healthy, happy city where people collaborate together, share ideas and take actions to make the city better.

In 2011, a small group of people got together who shared a vision for Ottawa—a healthy, happy city where people collaborate, share ideas and take actions to make the city better. They wanted to inspire progressive dialogue for positive change between disparate groups: the City, its people and civil society.

Inspired by a visit to Citizens Academy in Syracuse, US, Manjit Basi and Ken Victor wanted to create something similar for Ottawa. Over coffee, they convened with three other people who became the founders – Caroline Andrew, Maureen Molot and Judith Maxwell.

Citizens Academy was born: a non-partisan social enterprise.

Its mission: to provide learning resources, tools and an empathetic environment to enable positive, lasting change in Ottawa. And in turn help people of all backgrounds find their voice and channel their energy into improving our city for all.

Thanks to the incredible generosity and knowledge philanthropy of volunteers a curriculum was created. In mid-2013, an anonymous donor provided a generous grant through the Community Foundation of Ottawa. Months later, Citizens Academy received a small community grant from the Community Foundation of Ottawa, and a two-year Ontario Trillium Fund grant to run the first ever Civics Boot Camp in Fall 2013. The organization grew.

In late 2015, Citizens Academy won a re-brand competition and began working with local communications agency, Stiff. The result of which is Synapcity. This new brand aims to reach a wider circle of people within Ottawa, equipping them with the knowledge and skills they need to achieve their goals for our city—whatever these goals may be.